How do you calculate shipping?
Long story short - we don't. Our website is set up for USPS and UPS to automatically give you the best rates available based on your zip code and the weight of how many candles you buy. The good news is - if you spend more than $35 - you get free shipping!
What's your return policy?
All sales are final.
My candle(s) showed up damaged? What now?
We hate that for you! No one wants a broken candle. Email us at firstname.lastname@example.org within 48 hours of receiving your package with pictures of your damaged item(s) and we will make it right.
Do you offer wholesale pricing?
We do! Contact us to get some BFF Candle Co candles in your storefront! email@example.com
Do you have a brick and mortar location?
ONE DAY! Our long term goal is to have a store where people can come in and mix their own custom scents and buy our candles. We want it to be a space to host events as well as somewhere to spotlight local artists by hanging their artwork. We also want to be able to bring in local breweries to serve alcohol and snacks during events and candle making parties.
When can I book a party?
We both work full time jobs so for now we are only booking candle making parties on the weekends. Shoot us an email at firstname.lastname@example.org to lock down your date and work out the details.
Do you sell only candles?
For now, yes. We have big plans when it comes to expansion - when the time comes, we plan to expand into wax melts and diffusers for people who don't want a live flame in their home.
How many sizes of candles do you have?
Currently, we only offer one size candle which is our 9oz straight sided jar that holds 8oz of wax. This candle will give you about 50 hours of burn time. As we grow we are excited to offer multiple sizes of candles.